Privacy policy

Privacy Policy

Matilda Lux S.r.l.s - with registered and administrative headquarters in via Trieste 24,33098, Valvasone Arzene, ITALY, creator and promoter of the activities available on the website, reserves the right to use personal data, voluntarily provided by Users , in compliance with current regulations (articles 13 and following of Legislative Decree 196/2003).

Users are therefore invited to periodically visit this section to keep abreast of changes relating to changes in current legislation.

Matilda Lux S.r.l.s guarantees users that the processing of personal data will be reserved for use strictly connected to the provision of its services, facilitation of site management and order fulfilment.

The data voluntarily provided by the Users will in no case be communicated or disclosed to third parties.

In case of payment by credit card, the fundamental information for the execution of the transaction (credit / debit card number, expiry date, security code) will be sent to the body responsible for the processing (in this case Paypal), or possibly to companies responsible for fraud control, using an encrypted protocol, without third parties having access to them in any way. This information will never be seen or stored by the Seller (Matilda Lux S.r.l.s).

Matilda Lux S.r.l.s adopts adequate security measures in order to minimize the risk of destruction or loss of data, unauthorized access or processing not allowed or not compliant with the collection purposes indicated in our Privacy Policy.

However, Matilda Lux S.r.l.s, cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or dispersion of data by of devices pertaining to the user. For this reason, we suggest that users of the site ensure that their computer is equipped with adequate software to protect the transmission of data on the network (for example, updated anti-virus) and that their Internet provider has taken appropriate measures for transmission security. of data on the network.

Matilda Lux S.r.l.s informs that Users can exercise their rights under Article 7 of Legislative Decree 196/2003, set forth below in its essential part. Users have the right to request the following information from Matilda Lux S.r.l.s :

  1. confirmation of the existence or not of personal data concerning her/him
  2. clear communication of data and their origin
  3. the reason and purpose of their existence and their use

The request for the information listed above can be renewed with a minimum interval of 90 days, except for those cases where there is just cause: cancellation or modification of such data due to violation of the law; cancellation of data that cannot be used for the reasons for which it was collected.

Regulation (EU) 2016/679 (GDPR)

What information is collected?

Matilda Lux S.r.l.s saves only and exclusively the data provided by the user, those indispensable for the registration of the account. The data is entered by the users themselves both for the registration on the site and for receiving the newsletter.

Data relating to payments (credit card and / or online accounts) are processed exclusively by banking institutions on their secure servers. Matilda Lux S.r.l.s does not record any data relating to the aforementioned.

Who's picking them up? With what purpose?

Matilda Lux S.r.l.s collects data to allow access and purchase of products sold on e-commerce in order to streamline processes, have access to order history and manage shipping addresses. Such data can be deleted / modified at any time by the user in the management of his account.

Matilda Lux S.r.l.s uses the data provided by the user and the related cookies for the following purposes:

  1. Marketing and re-marketing through Facebook Ads, Google AdWords, Pinterest Ads, TikTok Ads and Google Shopping;
  2. Advertising newsletters regarding the contents of the site

Matilda Lux S.r.l.s guarantees that it will not transfer data to any other third party. In the case of payment via the Paypal platform, the shipping address is communicated to Paypal so as to meet the security criteria required by the platform itself.

Is the data management system secure?

All data saved on servers meet the highest security standards Matilda Lux S.r.l.s is committed to protecting and keeping data secure, not allowing them to be accessed by people outside the company or unauthorized.

Duration of data processing

The data provided by the user will remain in the database of the Matilda Lux S.r.l.s site until the account has been deleted by the user or site administrators.

How can I delete my data from the site?

Matilda Lux S.r.l.s guarantees the "right to oblivion" provided by the new EU regulation 2016/679 (GDPR). The user can decide to delete his account and / or subscription to the newsletter at any time by logging into his account. The history of data provided by the user will be instantly deleted along with his profile. Only traces of orders placed on the website will remain, as they are indispensable for the regulation of electronic commerce.